Apex Tool Group quality products are guaranteed against any defect in material or workmanship.
Damage caused by abuse, improper use, or excessive wear is not covered by this warranty.
This warranty is provided in addition to other rights and remedies you have under law: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Claims should be returned to place of purchase with receipt.
| GEARWRENCH Product Category | Applicable Warranty Period |
|---|---|
| Hand tools (excluding product categories listed below) | For lifetime of original consumer who purchased (“Lifetime Warranty”) Excludes normal wear & tear |
| Accessory bits, bit holders, bit sockets and extensions, taps & dies, files, striking, screwdrivers, hook & picks & cutting tools | 30 days from purchase date |
| Torque products | 90 days for calibration* (or 1 year for tool) from purchase date |
| Shop Accessories, carrying cases or pouches, creepers, lights, seats, stools and consumable products | 1 year from purchase date (“1 Year Warranty”) |
| Tool Boxes | 1 Year Limited Warranty (warranty void if used in trucks, vans, utes etc) |
| Diagnostics | 2 Years |
Where You Buy Matters!
ATG cannot control the quality of products sold by unauthorised sellers, so this warranty applies only to products that were purchased from a Crescent authorised seller in Australia & New Zealand, unless otherwise prohibited by law. Crescent reserves the right to reject warranty claims for products purchased from unauthorised sellers, including unauthorised internet sites.
ATG MAKES NO WARRANTY WITH RESPECT TO: (A) ANY PRODUCT THAT HAS BEEN MODIFIED, DISASSEMBLED AND/OR REASSEMBLED OR ALTERED IN ANY WAY OR IMPROPERLY INSTALLED; (B) ANY PRODUCT THAT HAS, IN ATG’S JUDGMENT, BEEN SUBJECT TO NEGLIGENCE, ABUSE, ACCIDENT, MISHANDLING, MISUSE, IMPROPER STORAGE, OR DAMAGE DURING SHIPMENT; (C) ANY PRODUCT THAT HAS NOT BEEN OPERATED AND MAINTAINED IN ACCORDANCE WITH NORMAL PRACTICE AND IN CONFORMITY WITH RECOMMENDATIONS AND PUBLISHED INSTRUCTIONS OR SPECIFICATIONS OF ATG; AND (D) ANY PRODUCTS THAT HAVE BEEN SERVICED OR REPAIRED BY ANYONE OTHER THAN AN AUTHORISED REPAIR CENTER OF ATG OR MODIFIED BY ANYONE OTHER THAN ATG. NORMAL WEAR AND TEAR OF PRODUCTS ALSO IS EXCLUDED FROM THIS WARRANTY.
If you have any questions call 02 6021 6666 or email us at salesau@apextoolgroup.com.
Updated: 25 August 2026