GEARWRENCH is best known for pioneering the ratcheting wrench and producing high-quality professional tools focused on speed, strength and access.

Yes. GEARWRENCH introduced the original 72-tooth ratcheting wrench in 1996 and continues to lead innovation in professional hand tools.

GEARWRENCH is one of the largest manufacturers of mechanics hand tools in the world. Products are designed and tested around the world including North America and Australia to strict quality standards.

Yes, GEARWRENCH has a focus on innovation, speed, strength and access to solve real life problems. Working with people in the trade to make sure that GEARWRENCH products help to get the job done.

Yes. GEARWRENCH tools are engineered for durability and performance, making them ideal for Australia’s demanding work environments.

GEARWRENCH tools are developed using direct feedback from professional users, ensuring practical solutions that improve productivity and efficiency.

GEARWRENCH tools are widely used across automotive, mechanical, industrial and general trade applications.

Apex Tool Group owns the GEARWRENCH brand, Crescent Tools and Weller are also supplied by Apex Tool Group in Australia.

Take the product back to the place you purchased it from with proof of purchase for them to assess the warranty.

Yes, in many cases, search the product code of the part you wish to buy.

Check packaging, manuals or product pages, use the product code to search. 

Yes. Full warranty details are available on our website (link to page).

Follow the activation instructions included with your device and download the companion app from your device’s app store.

This usually means the device has already been registered. Contact support to verify and resolve the issue diagnosticsupport@gearwrench.com

Activation transfers may be possible but require verification. Contact diagnosticsupport@gearwrench.com

Contact our team with proof of purchase and product details diagnosticsupport@gearwrench.com

Download the app on your new device and follow pairing instructions.

Compatibility varies by tool. Check the vehicle coverage guide.

Available via the App Store / Google Play.

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Available through leading retailers across Australia search via our Where to Buy page.

No, purchases are through authorised retailers only.

Both options are available depending on the retailer.

Submit your claim online with proof of purchase (for more details - link)

All redemptions must be purchased from an Australian retailer – proof of purchase receipt required.

Timing varies depending on the campaign and product availability but generally 2-4 weeks.

Available on product pages & Resources section on website.

Regular annual (12 months) calibration is recommended for accuracy.

Chrome = general use; Impact = high-torque tools (rattle guns, impact drivers)

SAE = inches; Metric = millimetres

Chrome vanadium = durability; Chrome molybdenum = impact resistance

A good value toolkit combines quality, durability and the right mix of tools.

Yes. Toolkits often offer better value by bundling essential tools together.

Tradies, apprentices, mechanics and DIY users.

Consider the material, task and application.

Start with spanners, socket sets, screwdrivers, pliers and a hammer.  A great allrounder is the GEARWRENCH 83069 Portable Toolkit.

Keep them clean and lightly oiled to prevent rust.

Available on the relevant product page or on request.

Submit a expression of interest via our online form.

Send an expression of interest via the online form or via DM’s