This service is intended for GEARWRENCH users, if you are a GEARWRENCH distributor with a warranty/replacement concern please contact your Local Sales Representative.. If you have purchased a GEARWRENCH product please return to place of purchase with your receipt.
Apex Tool Group quality products are guaranteed against any defect in material or workmanship.
Damage caused by abuse, improper use, or excessive wear is not covered by this warranty.
This warranty is provided in addition to other rights and remedies you have under law: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Claims should be returned, with proof of purchase, to the place of purchase.
| GEARWRENCH Product Category | Applicable Warranty Period |
|---|---|
| Hand tools (excluding product categories listed below) | For lifetime of original consumer who purchased (“Lifetime Warranty”) Excludes normal wear & tear |
| Accessory bits, bit holders, bit sockets and extensions, taps & dies, files, striking, screwdrivers, hook & picks & cutting tools | 30 days from purchase date |
| Torque products | 90 days for calibration* (or 1 year for tool) from purchase date |
| Accessories, carrying cases or pouches, and consumable products | 1 year from purchase date (“1 Year Warranty”) |
| Tool Boxes | 1 Year Limited Warranty (warranty void if used in trucks, vans, utes etc) |